Concierge Service

Unicorn Security is your best choice to contract concierge service to in the Greater Vancouver Area. Our concierge staff is highly trained, experienced, professional, reliable, dependable, committed & customer service oriented. Concierge Service is additional help & one stop for all the questions regarding the building.

Role of Concierge Service at Residential Building or Commercial Building

Concierge staff plays a vital role in both residential & commercial buildings, they are responsible for overall safety & security of the building residents or tenants. Some of the major duties concierge staff is responsible for are;

  • Manage access control software
  • Monitoring Building Cameras
  • Assigning keys to contractors & safeguard suite keys & maintain key in/out logs
  • Enforcing Strata Bylaws & building policies
  • Scheduling loading bay for Move in & Move outs or other deliveries
  • Scheduling Lounges & party rooms
  • Enforcing amenities, game room, theatre room or common room policies
  • Programming new fobs or cards for residents and tenants & deactivating old or lost ones
  • Monitoring & assigning visitor parking
  • Responding to building emergencies such as water leak, intrusion alarm or fire alarm
  • Accepting deliveries on behalf of residents or tenants
  • Providing customer service
  • Maintaining & updating resident or owner contact list

There are also so many other duties such as simply calling a cab or reserving a dinner table. Our concierge staff can do all this without a problem. We offer extensive training to all our concierge staff so they can perform their duties professionally and we also provide customized training programs based on the building they are scheduled at.

We have been providing concierge services to multiple strata corporations & to various Property Management companies.

Why Contract Concierge Service to Unicorn Security

Our Concierge Service division is very flexible & can work according to Property Management, Developer or Strata Council needs. We not only provide concierge service but we manage all aspects all of the service including and not limited to; staffing, training & preparing concierge manual and other documents.

We prepare customized documents to be implemented at your building such as move in/out form, delivery forms, key control log, communication log, dry-cleaning log, amenities room booking form, contractor schedule log, game room booking forms & mechanical & electrical inspection reports.

Since all our concierge staff has security license, you get the extra layer of protection & knowledge of a Security Guard. We can also customize the uniform as per the requirements and can provide Suits in color the client needs.

Either you want full time concierge staff around the clock or to cover few shifts while your staff is on annual vacation or is sick Unicorn Security Concierge Service division can assist you.

We provide concierge services in Vancouver, New Westminster, Burnaby, Richmond, Surrey, Delta, North Vancouver, West Vancouver, Coquitlam, Port Coquitlam, Maple Ridge, Pitt Meadows, Langley, Aldergrove & in Abbotsford.

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